We are committed to providing websites that are accessible to the widest possible audience, regardless of technology or ability.
Website accessibility
This website has been constructed to meet recommendations made by the Web Content Accessibility Guidelines (WCAG) established by the World Wide Web Consortium (W3C) to achieve a Double-A (AA) accessibility rating. The site has been built using code compliant with W3C standards for XHTML and CSS.
This means you can:
- change colours, contrast levels and fonts using browser functionality
- zoom in up to 400% without the text spilling off the screen
- navigate the website using just a keyboard
- navigate most of the website using speech recognition software
- interact with most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)
This website has been tested and accredited by manual technical compliance review against WCAG 2.1 to level AA by the Digital Accessibility Centre.
View our certificate of accreditation by the Digital Accessibility Centre.
If you experience any difficulty in accessing information on our website, please contact us online for assistance.
Website language translation
Modern web browsers natively support website language translation across desktop, tablet and mobile. This website is configured to translate all content added to the content management system.
If you need further help to translate this website, you can visit Google’s website translator, and enter www.mtvh.co.uk
Minimum browser versions
This website will work with the following minimum browser versions installed:
- Google Chrome version 108
- Safari version 15
- Mozilla Firefox version 100
- Microsoft Edge version 107
- iOS Safari version 12
- Mobile Chrome version 92
If you are using an old browser version, our website may not work properly. Please update your web browser to keep using the website.
Choose your browser and follow the instructions for updating it:
Non-accessible content on our website
Google Maps
Some of our pages contain embedded Google Maps that show the location of buildings. People using a screen reader can’t navigate the map or access the information in it. This is an issue with Google Maps and not within our control.
We have content elsewhere on these pages that describes the location of our buildings.
Translation services
We provide translation services for individuals who do not speak or read English, are blind or have a visual impairment, and are deaf or have a hearing impairment.
We provide:
- Interpretation, including British Sign Language.
- Language translations.
- Braille, large print, British Sign Language and electronic versions including email.
The easiest way to ask for an interpreter or translation service is online using our webform.
Alternatively, a friend or adult relative can ask over the phone, on 0203 535 3535 Monday to Friday, 8am-6pm.