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Continuing elderly care during Covid-19 | Chris Clarke

...involved in their lives including families, carers, adult social care and local communities. We support the customers around all housing issues and work closely with internal departments to do this. We are also responsible for the customers communal areas around the housing schemes, this includes communal kitchens, lounges and laundry’s...

Supporting vulnerable LGBTQ+ people & women in Lambeth

...and who may otherwise be at risk of homelessness. Combined alongside our existing supported housing service in Lambeth, this is a significant investment and demonstration of our commitment to helping young people achieve their full potential and provide them with support to help in their transition to more independent lives.”...

MTVHs commitment to support residents facing cost of living

...domestic abuse or of antisocial behaviour that is putting other residents or communities at risk. In addition, we will continue to advocate on behalf of residents, by amplifying calls for greater government support for those facing hardship through the welfare system. Looking ahead, we are carefully considering rent setting for...

Extra support for residents during the winter season

Recent research from the Trussell Trust in 2023, reveals that even working families are struggling, with 32% finding it difficult to heat their homes and 21% unable to afford essential journeys like school runs and travel to work. To address this, we have been actively listening to MTVH residents, to...

Safeguarding during Covid-19 | Meena Kumari

Safeguarding plays a fundamental role in our organisation as the safety and wellbeing of our customers is our top priority. We as an organisation are very privileged to have a committed and hardworking safeguarding team who ensure our most vulnerable customers are protected. Meena, based in Derby, works very closely...

NDR corporate update Oct 2020

...made available on the Metropolitan Thames Valley website at: https://www.mtvh.co.uk/about-us/investors/ Call instructions To pre-register for this call, go to the following link: https://www.incommglobalevents.com/registration/client/5740/metropolitan- thames-valley/ You will receive your access details via email. Enquiries Please contact: Donald McKenzie, Head of Corporate Finance, on 0203-535-4434 or at donald.mckenzie@mtvh.co.uk https://www.mtvh.co.uk/about-us/investors/ https://protect-eu.mimecast.com/s/lVmOC4x7YSzkJrOuxtREC?domain=incommglobalevents.com/ https://protect-eu.mimecast.com/s/lVmOC4x7YSzkJrOuxtREC?domain=incommglobalevents.com/ mailto:donald.mckenzie@mtvh.co.uk...

Repair responsibilities

If you live in a flat, we’ll repair the structure and outside of your home. This covers: Roof. Outside walls. Gutters and external pipes. Drains and gullies. Communal parts (for example, lighting). Communal TV aerials. Lifts and entry phones. Fire alarm systems. Communal roads, pathways and steps. Communal boilers. ...

Your health and care information (Caldicott Guardian)

...the Caldicott Guardian if you have general questions or concerns about how we handle health and care information. The Caldicott Guardian for MTVH is Jon Foster, Director of Operational Risk & Development. Email: jon.foster@mtvh.co.uk If you're not happy with how we have handled your information, you can make a complaint....

Share your voice

Use your voice and make a difference to your community Your views matter to MTVH. We want you to feel involved, listened to and proud of where you live. Collaborating with residents is at the heart of MTVH and our commitment to People Powered Living. To help us understand...

Hammersmith Hospital, London

...are comprised of studio flats, one-bedroom flats, rooms for doctors on call and patient relatives. They are all fully furnished and benefit from a secure door entry system. A tenant describes her experience Tenant: "Commuter links really good for work. I work cross site with Imperial College. So I have... Read More