Help with money and bills during winter

Contact us if you’re struggling

We can help you with things like:

  • Finding local support in your community.
  • Reducing your expenses.
  • Getting grants from the Government and other organisations.
  • Getting a job or preparing for an interview.

Tell us what support you need

Or call us on 0203 535 3535, Monday to Friday, 8am-6pm, and ask for the Community Impact team.

 

Keeping costs down during winter

If you’re struggling with bills this winter, it’s important to remember that you’re not alone and there are people and organisations that can support you.

Read our money advice for help with:

  • Keeping your utility bills down.
  • Making a budget.
  • Other charities and organisations that can help.

Check if you can apply for Pension Credit

If you get the State Pension and are on a low income, you may be entitled to Pension Credit.

Pension Credit gives you extra money to help with living costs. If you get it, you could get more help, such as:

  • Winter Fuel Payment (up to £300 to help pay your heating bills this winter)
  • Warm Home Discount Scheme (£150 discount on your electricity bill)
  • Housing Benefit

You must apply for Pension Credit by 21 December 2024 to qualify for this year’s Winter Fuel Payment.

Support from the Government and other organisations

Help with your energy bills

You may be able to take advantage of grants and benefits to help with your energy bills.

Help is available from the Government, local councils and energy suppliers.

Read more on Citizens Advice

Join your energy supplier’s Priority Services Register

Joining this means you can get extra help – like prioritising your calls and more frequent meter readings.

Join the Priority Services Register

Help from your local council

Your local council can help you find spaces to keep warm. They may also help with essential costs like bills or clothes.

Contact your local council

Help with health costs

You may be able to get help with prescriptions, dental care, healthcare travel and other health costs, particularly if you’re on a low income or getting certain benefits.

Check what help you can get from the NHS